A mission statement describes the strategic plan of a company or organization and specifically what they hope to achieve in terms of customer treatment, employees, and now more than in the past it includes their plans for thriving sustainably. Here is Starbucks mission statement:
"To inspire and nurture the human spirit— one person, one cup, and one neighborhood at a time."
They then go on to describe how they will do this in 6 sections headed: coffee, partners, customers, stores, neighborhood, and shareholders.
Starbucks also included an environmental mission statement:
"Starbucks is committed to a role of environmental leadership in all facets of our business."
Though in the next section they don't use very specific language in regards to how they will fulfil this commitment.
References: http://www.starbucks.com/mission/default.asp
"To inspire and nurture the human spirit— one person, one cup, and one neighborhood at a time."
They then go on to describe how they will do this in 6 sections headed: coffee, partners, customers, stores, neighborhood, and shareholders.
Starbucks also included an environmental mission statement:
"Starbucks is committed to a role of environmental leadership in all facets of our business."
Though in the next section they don't use very specific language in regards to how they will fulfil this commitment.
References: http://www.starbucks.com/mission/default.asp